1. General Information

• Website Owner: Baba Glass
• Website: shop.babaglass.net
• Contact Email: sales@babaglass.net
• Phone: 93360737373

2. Use of the Website

• By accessing this website, you confirm that you are at least 18 years of age or using the site under the supervision of a legal guardian.
• Unauthorized use of this website, including attempts to hack, defraud, or misuse content, may result in legal action.

3. Account Registration

• To make purchases, you may need to create an account on shop.babaglass.net. You are responsible for keeping your login details confidential.
• Baba Glass reserves the right to suspend or terminate your account for any unauthorized use or breach of these Terms and Conditions.

4. Product Information and Availability

• We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to display settings.
• Product availability is subject to change without notice. We reserve the right to cancel orders if the product is unavailable or out of stock.

5. Pricing and Payment

• All prices listed on shop.babaglass.net are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• We accept the following payment methods:
  • UPI (Unified Payments Interface)
  • Credit/Debit Cards
  • Net Banking
• Full payment is required at checkout. Orders are only confirmed after successful payment.

6. Order Confirmation and Shipping

• Once your order is placed, you will receive an email confirmation with your order details.
• Baba Glass ships all over India. Shipping costs are calculated at checkout, based on your location and selected shipping method.
• Delivery times vary based on your location. Estimated shipping times will be provided during checkout, and you will receive tracking information once the order is shipped.
• Baba Glass is not responsible for delays caused by third-party couriers.

7. Return and Refund Policy

We offer a 3-day return policy. Please review the following terms:

• Return Eligibility: You must request a return within 3 days of receiving the product. The item must be in its original, unused condition and in its original packaging.
• Video Proof: To initiate a return, you are required to submit a video of the product to sales@babaglass.net showing its condition before shipping it back.
• Return Approval: Once we approve your return, you will be issued a Return Authorization Number (RAN) and return instructions.
• Refunds: Refunds are processed within 7-14 business days after we receive the returned item and inspect its condition. The refund will be credited to your original payment method.
• Return Shipping Costs: Return shipping costs are your responsibility unless the product was defective or damaged upon delivery.

For a full breakdown of our refund process, please refer to our Refund Policy.

8. Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 48 hours of delivery:

• Contact sales@babaglass.net with photographic or video evidence of the damage.
• Upon verification, we will either:
  • Replace the item at no extra cost, or
  • Issue a full refund, including return shipping fees.

9. Intellectual Property

• All content on shop.babaglass.net, including images, text, logos, and product designs, is the intellectual property of Baba Glass. Unauthorized reproduction, distribution, or use of our content is prohibited and may result in legal action.

10. Limitation of Liability

• Baba Glass is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• You agree to indemnify and hold Baba Glass harmless from any claims, damages, or legal fees related to your misuse of our products or website.

11. Privacy Policy

We are committed to protecting your privacy. Personal information collected through this website will only be used for order fulfillment and customer communication. For more information, please refer to our Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with the use of this website or the purchase of products will be subject to the exclusive jurisdiction of the courts of [City Name, India].

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the Terms and Conditions regularly.